For thermal bottles and tumblers, the warranty period is 6 months from the date of receipt.

During the warranty period, for any manufacturer defects, customers will be eligible for a one-for-one product replacement at no additional cost.

After-Sales Support

Rinfere.com has a team of dedicated sales and customer support staff who are always ready to promptly assist with any issues or questions customers may have during product use.
Customers can reach us via email, phone, or our official fanpage for support and guidance.